Frequently Asked Questions
Q: Will insurance companies pay for the CCT service?
A: Most major commercial insurance companies will cover 50-80% if “medical necessity” terms are met. However, you should check with your insurance company to discuss individual coverage.
Q: What about Medicare Coverage?
A: For Medicare to cover ground/air transport, a patient must be in a condition that justifies the need for transport. “Medical necessity” must be established. In addition, for maximum coverage, Medicare requires that the patient be transported to the “nearest appropriate facility.”
Q: How does CCT determine whether to use air or ground transportation for a patient?
A: Generally, patients within 100-150 miles of Birmingham will be driven from one facility to another. Outside of that radius, patients usually will be flown from the referring facility to the receiving facility.
Q: Will CCT move a patient to a hospital other that UAB?
A: Yes. However, for patients to be transported to a facility other than UAB, payment must be secured prior to the transport. We can bill the insurance of most patients who have Medicare or BlueCross BlueShield. We accept certified checks, VISA, MasterCard, Discover, or American Express. If the patient’s hospital or company has an agreement with CCT, the pre-payment requirement will be waived. With prior arrangements, some insurance companies allow CCT to bill the insurance company directly.
Q. Do you have a service for people traveling in the U.S. or abroad who become sick or injured and want to get back home, even if they don’t meet the “medical necessity” requirements?
A. Yes. CCT works with AirMed International to provide transport services for an annual fee. You may call 205-443-4840 or visit AirMed.com/UAB for more information and to obtain a membership instantly.