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Welcome to UAB eMedicine

eMedicine connects you and your family with UAB’s world-class care in new and convenient ways. We use telehealth technology to deliver quality care to you wherever you are on your mobile device or computer.

UAB eMedicine service requires a Wi-Fi connection to the Internet or a strong cellular signal.
Click here for a list of free Wi-Fi locations near you, provided by VIVA Health.

On-Demand Urgent Care

UAB eMedicine offers two types of online urgent care for common conditions such as cold/flu, test proven covid, sinus infection, female bladder infection, pink eye, vaginal yeast infection, back pain, skin conditions, and more.

On-Demand Urgent Care Online Questionnaire

Get easy, affordable access to a trusted UAB care provider from your mobile device or computer–anytime, anywhere. Answer questions about how you’re feeling in an online form and a UAB provider will share your diagnosis, treatment plan, and send any needed prescriptions to your pharmacy in about an hour. This option is best for common conditions and routine illnesses, like ear infections, colds/flu, rashes, or UTIs. The cost is $25, and you must be at least 18 years old.

Start questionnaire >>>


On-Demand Urgent Care Video Visit

Visit “face to face” over video with a trusted provider, similar to an in-office visit. Care providers are available to evaluate symptoms, make a diagnosis, recommend treatment, and send prescriptions to your pharmacy. We suggest this option if you think you have a more urgent common condition that may require a physical exam. The cost is $59, and you must be at least 18 years old.

NOTE: A wired or Wi-Fi Internet connection is recommended (UAB eMedicine is not responsible for data charges for Video Visits done through a cellular connection).

Launch video visit >>>

On-Demand Urgent Care Questionnaire ($25/visit)
Start Questionnaire >>>
On-Demand Urgent Care Video Visit ($59/visit)
Launch Video Visit >>>
Short online questionnaire    
Diagnosis & treatment for routine illnesses  
Limited to Specific Protocols
Expanded conditions seen    
Available 24/7 (No appointment necessary)  
Responses provided M-F 8am-5pm, Sat 8am-3pm, Sun 1pm-5pm
Face-to-face video visit    
Camera required    
Accepts credit cards and health savings accounts    
UAB and UAB Medicine employees and beneficiaries fee $10  
Social Security Number Required  

Scheduled Clinic Video Visit

Scheduled Clinic Video Visit

This option allows your UAB Medicine primary care or specialty care provider to perform basic physical exams, diagnose common medical conditions, manage complex care, and provide personalized treatment plans “face to face” using technology. If lab work or imaging (such as X-rays) is needed, it will be ordered and done at another time. A smartphone (preferred) or computer with a web camera and Google Chrome installed is required.

Is this option right for you?

eMedicine Video Visits are available if:

  • You never had an appointment but you want to make one.
  • Your appointment was canceled and you want to reschedule using eMedicine.
  • Your clinic contacted you and changed your in-person visit to an eMedicine visit.

Patients may call 205.934.9999 or toll-free 800.822.8816 to schedule a Video Visit.

To schedule or reschedule a Video Visit directly with your provider, please call your provider’s office.

Watch to learn if virtual visits are right for you and how to prepare for your virtual visit. View Program >>>

Learn More >>>

Annual Report

View the UAB eMedicine 2020 Annual Report

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