UAB Medicine SMS Terms and Conditions
When you sign up for text messages from UAB Medicine, you are signing up to receive text messages related to your relationship with UAB Medicine, UA Health Services, and Affiliates. These messages may include updates or requests related to your visits, information related to your MyChart account, a one-time passcode, prescription reminders, billing notifications and other messages related to care management or your relationship with UAB Medicine.
These messages will come from a short code, which is a 5- or 6- digit phone number that is used by organizations to send SMS messages. By agreeing to participate in the SMS Program, you understand and agree to the risks associated with sending and receiving information related to your health and relationship with UAB Medicine and its affiliates via SMS messages, and that such electronic information may not be secure.
Participation in the SMS Program is not a condition of receiving treatment or services from UAB Medicine or its affiliates. You can opt-out of SMS messages by texting STOP to the respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using MyChart or text START to the short code to opt in to receive texts again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by emailing ambaccess@uabmc.edu or calling (205) 731-9772.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.
Please see our Privacy Policy for more information on our privacy practices related to your health information or you may contact us at (205) 731-9772.