UAB Medicine complies with applicable Federal civil rights laws and does not discriminate on the basis of age, gender, race, religion, culture, language, disabilities, social-economic status, sexual orientation, or gender identity or expression. Nor does UAB Medicine exclude people or treat them differently because of age, gender, race, religion, culture, language, disabilities, social-economic status, sexual orientation, or gender identity or expression.
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need any of these services, please let the person scheduling your appointment know about the assistance you need, or contact Guest Services to request assistance from a Patient Advocate by dialing *55 from an inhouse phone or 205-934-CARE (2273).
If you believe that UAB Medicine has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with UAB Medicine’s Civil Rights Coordinator:
John Whitaker Building
500 22nd Street South
4th Floor, Suite 406
Birmingham, AL 35233
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, UAB Medicine’s Civil Rights Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, TDD: 1-800-537-7697
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Language Assistance Services: