Specialty Pharmacy Services
About UAB Medicine Specialty Pharmacy Services
Why use UAB Specialty Pharmacy Services?
- Expertise: Your physicians trust our services to provide coordinated care for your specialty medication prescriptions.
- Personal care: Our specialty pharmacists work alongside your physicians to understand your care plan and are experts in your condition and medication therapy.
- Education and counseling: We will discuss your specialty prescriptions with you, including what to expect and any potential side effects, before you start taking them.
- Individualized therapy management: We provide complete therapy management programs for a number of medical specialties and conditions, including neurology, oncology, GI, rheumatoid arthritis, and hepatitis C.
- Access to experts: We are always easy to reach with questions or concerns about your medications. Our clinical pharmacists work within their specialty clinic and are available whenever you visit your physician.
- Refill reminders: We’ll call to remind you about your refills then ship them to you free, so you never miss a dose.
- Financial counseling: We have social workers on site, as well as specialists who can help you with insurance coverage questions, research co-pay assistance, and identify alternate funding sources to help pay for your prescriptions.
Hours of Operation: Monday-Friday 8am-4:30pm CST
Closed all major holidays unless otherwise announced
How to File a Complaint:
- UAB Hospital Pharmacy leadership and staff are committed to providing excellent patient care and customer service. Patient care and services shall be rendered in a manner which prevents complaints, however if complaints or grievances arise, they shall be managed appropriately and resolved in a timely manner. Within 5 calendar days of receiving a complaint/grievance, the patient or patient’s representative shall be notified that it has been received and is being investigated. This can be done verbally by phone, email, fax or via letter format.
- Within 14 calendar days, the patient or patient’s representative shall be provided with written notification of the results of the investigation.