Guest and Hospitality Services

Patients and families are our focus at UAB Medicine. In your role on our Guest and Hospitality Services team, the customer service and assistance you provide to them is just as impactful on their stay as the clinical care they receive.

Our guest services staff, patient escorts, and patient advocates provide visitors with directions, information, and knowledge to make their stay more comfortable. Your welcoming demeanor and smile can make a world of difference to visitors and help us be viewed as a world-class medical facility that offers compassionate care.

Whether you’re looking for an entry-level position or one that requires more experience or leadership, we have opportunities for you to assist patients and families while in our facilities and play a critical role in our success.

The following positions are examples of guest and hospitality services opportunities at UAB Medicine:

  • Patient Escort
  • Guest Services Desk Representative
  • Patient and Family Advocate

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UAB Medicine is an Equal Opportunity/Affirmative Action Employer committed to fostering a diverse, equitable and family-friendly environment in which all faculty and staff can excel and achieve work/life balance irrespective of race, national origin, age, genetic or family medical history, gender, faith, gender identity, and expression as well as sexual orientation. UAB also encourages applications from individuals with disabilities and veterans. UAB Medicine is active participant in E-Verify for the I-9 process.