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Clinical Call Center Jobs Enjoy Teamwork, Gratification

If you’re looking for an alternative to bedside nursing or need standard hours Monday through Friday, check out the UAB Medicine Clinical Call Center to challenge your nursing skills in a new way. You will utilize your nursing assessment skills and act autonomously to triage calls from patients, caregivers, and other health care team members while working at a fast but steady pace – which can be a welcome change from the floor. And although you are not at the bedside providing hands on patient care, you still have meaningful interactions with patients.

Carrie Brown finds the job gratifying.

"I love working here because it is gratifying to help patients prepare for a procedure they may not be looking forward to. I really enjoy helping them be successful in preparing and taking this positive step to possibly prevent colon cancer or to get a diagnosis with a problem they have been having.”

Jamie Schram loves the leadership support and teamwork.

“The support we get from our leaders makes it so great. It can get stressful at times, and when you have gone through all of your resources for help and feel like you have nowhere to go, our supervisor is there to our rescue… The teamwork of the call center is some of the best I have seen, not just in one particular area but for the whole clinic. We all come together to help each other, and even if you don’t work in the same area, everyone is so friendly to each other. It is a position that I do not feel like I am dreading to come to in the mornings and leave feeling great about what I have accomplished, knowing I will be back the next day to work with such a great group of people.”

Kami Glass enjoys her lunch break, and easy, free parking.

“A perk for me is definitely getting a full hour for lunch, along with free parking.”

Some of the many other benefits include no weekends or holidays, standard business hours, comprehensive healthcare package, and 100% tuition assistance. Candidates only need to have a nursing degree, two years of experience, and possess excellent customer service skills.


Apply to work at UAB Medicine’s Clinical Call Center: