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Question:

Does UAB Offer Charity Care Assistance?

Answer:

You may qualify for charity assistance, which is based on household size and household income. If you do not have insurance or any other third-party payment source, other assistance may be available.

 

UAB Hospital's Charity Care Program is for patients who are uninsured or under insured. Patients must be approved for UAB Hospital's Charity Care Program prior to receiving an appointment at The Kirklin Clinic of UAB Hospital or Affiliated Clinics.

Patients may receive an application bedside, via telephone contact by calling 205.801.9910 or toll free at 877.277.4923 and picking either option 4 or option 5, physician request, or by e-mail at uab.charity@ncogroup.com.

Charity Care Applications must be completed in total, signed and dated. A listing of required documentation is provided with the application. Upon receipt of all information the application is reviewed based upon financial, medical (ability to work) and household size. A determination is made as to 100% approval, partial approval or denial based on excessive income or not submitting required supporting documentation. Patients will also be denied if they do not comply with the Medicaid/disability application process.

A letter of notification is sent to the patient upon determination of their case. Cards are no longer issued. Patients will receive their approved discount amount in the letter and for The Kirklin Clinic it also identifies their co-payment amount.

  Download the Charity Care Application     


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What is UAB Medicine Wayfinder?

UAB Medicine Wayfinder is our customized navigation application that makes finding and reaching locations in and around the UAB Medicine campus much easier. This free app provides step-by-step directions with functionality similar to Google Maps, enabling patients and their families, guests, and staff to reach destinations with ease and reliability, anywhere on the medical campus.

In addition to maps and directions, Wayfinder also provides travel and parking planning features, lists of amenities such as gift shops, guest services, or dining options, directories of providers, urgent care clinics, and inpatient units, and other resources.

Wayfinder is available in a mobile version for both iOS (iPhone/iPad) and Android devices as well as a web version for desktop use. Within the medical campus, only a Bluetooth connection is needed to use the app, which also features voice guidance if needed. The desktop version provides the capability to print paper directions.

 
 


UAB Medicine Wayfinder FAQ