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UAB Honored With Four Awards for Outstanding Patient Care

UAB Medicine is the recipient of four awards for patient care given by Healthgrades, a leading online resource for comprehensive information about physicians and hospitals. UAB Medicine was recognized with the following awards for 2017:

  • Outstanding Patient Experience Award
  • One of America’s 50 Best Hospitals for Cardiac Surgery
  • One of America’s 100 Best Hospitals for Cardiac Care
  • One of America’s 100 Best Hospitals for Coronary Intervention

The Healthgrades Outstanding Patient Experience Award recognizes hospitals that provide an overall outstanding patient experience. Healthgrades evaluates patient experience performance by applying a scoring methodology to 10 patient experience measures, using data collected from surveys of the hospital’s own patients. Hospitals in the top 15% for the highest overall patient experience scores are honored with the Outstanding Patient Experience Award.Outstanding Patient Experience Award hospitals are recognized in the top 15% for overall patient experience based on patient survey results about doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions. Outstanding Patient Experience Award hospitals are recognized in the top 15% for overall patient experience based on patient survey results about doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions. Outstanding Patient Experience Award hospitals are recognized in the top 15% for overall patient experience based on patient survey results about doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions.Outstanding Patient Experience Award hospitals are recognized in the top 15% for overall patient experience based on patient survey results about doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions.

“As we have stated in our strategic plan, UAB Medicine is committed to becoming an industry leader in the areas of patient experience and patient engagement,” says Chris Brainard, senior director of Patient Experience and Engagement for UAB Medicine. “This award is a great acknowledgement of the efforts of our many dedicated team members across UAB Medicine who work diligently every day to provide high-quality care in a compassionate and service-focused way. We know that health care is a team sport, and it takes everyone on our team working together to deliver high-quality, patient-centered care.”

Nationwide, 443 organizations achieved the 2017 Healthgrades Outstanding Patient Experience Award. UAB Medicine was one of only seven hospitals in Alabama, and the only hospital in Jefferson and Shelby counties, to earn the distinction. This marked the fifth consecutive year that UAB Medicine received the Outstanding Patient Experience Award.

The other honors UAB Medicine received are part of the Specialty Excellence Awards, which recognize hospitals for superior clinical performance and patient outcomes based on the ratings of one or more medical conditions or procedures in a specialty area.

Hospitals receiving awards represent the top 10% of the nation's full-service hospitals and provide consistently high-quality care in specific areas, such as cardiac, orthopaedics, and critical care.

UAB Medicine also was named one of America’s 50 Best Hospitals for Cardiac Surgery and was recognized as one of America’s 100 Best Hospitals for both Cardiac Care and Coronary Intervention. For there to be 100 Best Hospitals Awards presented in a specialty care category, 100 or more hospitals must perform in the top 10% nationally in that service line. America’s 50 Best Hospitals Awards are given when fewer than 100 hospitals have the superior outcomes necessary to be recognized as an America’s Best Hospital for the corresponding specialty area.