Patient & Family Education
Knowledge is power, and at UAB, we want to arm our patients with information about a disease, condition, treatment or procedure they may be facing. Patients and their families are encouraged to visit The Kirklin Clinic Patient Resource Library located on the second floor of The Kirklin Clinic. There, you’ll find a wealth of literature and information about medical conditions.
For more information about patient education or the Patient Resource Library, call (205) 502-9956 or e-mail firstname.lastname@example.org.
Your Patient Advocate is here to assist you with anything you need during your stay, including any concerns about safety and security. Oftentimes, your Patient Advocate will meet with you on your day of admission to give you contact information and educate you about the Patient Advocate department.
Patient and Guest Escort
Complimentary patient escort services are available throughout UAB. These escorts wear uniforms for easy identification. If you should need assistance, a wheelchair, or a stretcher, an escort may be summoned to any area of the hospital. If you are near an information desk, request an escort there; however, if you find yourself in need of assistance at any time during your visit, simply ask any staff member to help you secure an escort.
We provide in-house Spanish interpretation services and can provide interpretation services for over 150 languages by telephone. For more services offered to international patients, please see the link below.
For the Hearing Impaired
We provide assistance for hearing impaired patients through our Deaf-Talk system, which brings American Sign Language certified interpreters via video to the bedside.
Our goal is to educate you and your family as much as possible about your care plan and treatment during your stay. In addition to direct education by your care team, UAB Hospital provides a wide variety of education through one-on-one personalized training and educational videos. We encourage you and your family care partners to watch these videos and be involved in education regarding your health, including tests, procedures, medications, and disease processes.
Patient and family educational videos are available using the DRAGN system on your television if you are an inpatient. A complete listing of educational videos is included in the Patient and Visitor Guide you receive upon admission. Videos cover a number of different topics - from what to expect following a diagnosis to tips to help you quit smoking or lead a healthier lifestyle after you return home.
Below are the steps to access DRAGN in the event your patient needs assistance.
- UAB Medicine, Main Campus: Turn the patient TV to channel 100, and dial 6-2000 from the bedside telephone.
- UAB Medicine, Highlands Campus: Turn the patient TV to channel 82, and dial 7555 from the bedside telephone
- Select English or Spanish when prompted.
- To View a Video: Press 1 and enter the 3-digit video code followed by the pound (#) sign. Tune your TV to the channel indicated by the DRAGN system and press # to start the video.
- To Access Informational Menus: Press 2 and tune your TV to the channel indicated by the DRAGN system. Press # when the Welcome Screen appears. Make selections from the menus displayed on the TV screen using the telephone keypad.
For continuous information on Fall Prevention and Hand Washing, tune to Channel 113 on the Main campus and Channel 88 on the Highlands campus.
For the C.A.R.E. (Healing Healthcare) channel, tune to Channel 116 on the Main campus and Channel 90 on the Highlands campus.